The Ritz-Carlton, Kuala Lumpur Hotel, Kuala Lumpur
About the Hotel
The Ritz-Carlton, Kuala Lumpur is situated in the vibrant Bukit Bintang area, known for its upscale shopping, dining, and entertainment. This five-star hotel has hosted a variety of prestigious guests, including royalty and international celebrities. It combines contemporary luxury with traditional Malaysian hospitality, offering a unique blend of comfort and elegance. The hotel serves as a gateway to the cultural and commercial heart of Malaysia's capital city.
Location
Conveniently located in the Golden Triangle, the hotel is a short walk from prominent Kuala Lumpur attractions like the Petronas Twin Towers and Pavilion KL. The property provides pre-arranged airport transfers and has accessible options for guests. Public transportation and major roadways are easily accessible from the hotel, facilitating seamless exploration of the city. Its central position makes it an ideal base for both leisure and business travelers.
Rooms
The hotel features spacious rooms and suites adorned with exquisite furnishings and opulent marble bathrooms. Each room is equipped with modern amenities such as flat-screen TVs, minibars, and complimentary Wi-Fi. Guests can choose from various accommodations, including junior suites and three-bedroom suites, catering to families and individuals alike. The décor emphasizes timeless luxury, providing a tranquil retreat from the bustling city outside.
Eat & Drink
Culinary diversity is showcased within the hotel's dining venues, including MICHELIN Selected Li Yen, which offers a selection of authentic Chinese dishes. The Library features a sophisticated afternoon tea experience alongside a traditional Sunday Roast, while The Patisserie presents a fine assortment of made-to-order sandwiches and desserts. Seasonal menus crafted by Executive Chef Wai Look Chow highlight both international and local flavors, ensuring a memorable dining experience.
Leisure & Business
The Ritz-Carlton offers an array of leisure amenities including a luxurious spa that integrates world-class treatments with traditional healing practices. Business travelers can take advantage of versatile meeting spaces and dedicated services for corporate events. For relaxation, the hotel features a fitness center and an outdoor pool, catering to both business and leisure needs. Guests also have access to exclusive services at The Ritz-Carlton Club Lounge.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's menu
- Children's pool
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Live entertainment
- Garden area
- Spa & wellness center
- Sauna
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was truly delightful. The room, though not extravagant, was cozy and had everything I needed. The service was top-notch, with the staff being welcoming and accommodating. The hotel's location couldn't have been better, right in the heart of everything. The dining experience had its highlights but could use some variety. Overall, it was a memorable experience with great value for money.
The hotel offers rooms like a penthouse, huge and spacious, with beautiful wainscoting deco, keeping clutter away. Although the rooms show a little wear and tear, they are still very comfortable. The service is excellent, with a few minor exceptions, and the location is convenient for shopping and linked to major attractions. The dining experience is terrific with many options but may be crowded at times. Overall, a great stay with some minor room issues.
I had a mixed experience at the hotel. The rooms were spacious and well-maintained, offering great amenities like a walk-in closet and Asprey products. However, the property felt old and in need of a full upgrade. The service was cooperative, but could be more friendly and interactive. The location was perfect for shopping and entertainment, but not ideal for historical sightseeing. The dining was excellent with a good selection, especially the Libary area for relaxing drinks.
The hotel offers a mix of great features like walk-in closets and Asprey amenities in need of maintenance, alongside attentive service and a convenient location near Pavilion shopping center. However, pest control is lacking, and the dining experience could be improved for a better value.
The hotel offers spacious and well-maintained rooms, embodying a 5-star experience. However, the lack of club access and breakfast included was a letdown, paired with a strong smell of smoke. On the positive side, the massive and comfortable rooms enhance the stay.
My stay at the hotel was a mix of positives and negatives. The rooms had dirty carpets and windows, no minibar, cracks in bathroom tiles, and ripped bedding. On the bright side, the club area was impressive with a separate check-in desk and a comfortable bed for a good night's sleep. Service from the well-trained staff, especially from Manager Siva, was excellent despite the initial room situation. The location couldn't have been better, being close to all the attractions and with a helpful team including Parvez Alam. However, the overall value for money was not ideal due to the room condition.
I had an amazing experience at this hotel, with exceptional service and fabulous dining options. The location is perfect for exploring the city, but the rooms could use some updates and the price is on the higher side.
The hotel had a great location in the heart of Kuala Lumpur, with easy access to shopping areas, but was affected by construction noises. The rooms needed repairs and reconditioning, and the price was considered overrated and expensive. The dining options offered variety but were crowded at times. The facilities were convenient, but there were issues with noise disturbances and birthday surprises.
I found the hotel to be a great choice for families, with spacious and clean rooms where my kids could play while I enjoyed the pool, gym, or spa conveniently located on the same level. The staff promptly addressed an issue with the air conditioning by providing a nice fan early in the morning. However, being situated at the residences, which seem to be converted apartments, was an interesting touch.
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