The Ritz-Carlton, Kuala Lumpur, Kuala Lumpur
About the Hotel
The Ritz-Carlton, Kuala Lumpur has been a luxurious enclave in Malaysia's capital for nearly two decades. Located in the vibrant Bukit Bintang area, it offers easy access to high-end shopping and cultural landmarks. The hotel attracts a discerning clientele, including celebrities and global leaders. Its opulent accommodations and world-class amenities contribute to its reputation as a premier destination in the city.
Location
Situated in the heart of Kuala Lumpur's Golden Triangle, The Ritz-Carlton is steps away from elite shopping centers and cultural attractions. Nearby landmarks like the Petronas Twin Towers and KLCC Park enhance the location's appeal. Transportation options include pre-arranged airport transfers and proximity to public transport links, providing convenient access throughout the city. The strategic location makes it an ideal base for exploring the vibrant capital.
Rooms
Spacious and well-appointed, the rooms and suites at The Ritz-Carlton, Kuala Lumpur feature exquisite furnishings and opulent marble bathrooms. Each accommodation provides guests with premium amenities for a comfortable stay. Many rooms offer stunning skyline views, adding to the luxurious experience. Designed for tranquility, these spaces serve as a retreat from the hustle of the city.
Eat & Drink
The hotel presents a variety of culinary experiences, highlighted by the MICHELIN Selected Li Yen, serving authentic Chinese cuisine. Guests can enjoy the reimagined menu crafted by Chef Wai, showcasing contemporary dishes made with seasonal ingredients. The Lobby Lounge offers a refined afternoon tea experience, while The Library hosts a decadent Sunday Roast. For casual dining, The Patisserie presents a selection of made-to-order sandwiches and baked delights.
Leisure & Business
The Ritz-Carlton's spa provides an array of sophisticated treatments, integrating local healing practices with modern techniques. The hotel also features extensive meeting and event spaces, catering to corporate functions and social gatherings. Expert staff are available to ensure seamless service for each function, making it a strategic choice for business travelers. Guests can also enjoy round-the-clock room service and access to full leisure amenities.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Internet access
- Paid parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
- Children's pool
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was truly delightful. The room, though not extravagant, was cozy and had everything I needed. The service was top-notch, with the staff being welcoming and accommodating. The hotel's location couldn't have been better, right in the heart of everything. The dining experience had its highlights but could use some variety. Overall, it was a memorable experience with great value for money.
The hotel offers rooms like a penthouse, huge and spacious, with beautiful wainscoting deco, keeping clutter away. Although the rooms show a little wear and tear, they are still very comfortable. The service is excellent, with a few minor exceptions, and the location is convenient for shopping and linked to major attractions. The dining experience is terrific with many options but may be crowded at times. Overall, a great stay with some minor room issues.
I had a mixed experience at the hotel. The rooms were spacious and well-maintained, offering great amenities like a walk-in closet and Asprey products. However, the property felt old and in need of a full upgrade. The service was cooperative, but could be more friendly and interactive. The location was perfect for shopping and entertainment, but not ideal for historical sightseeing. The dining was excellent with a good selection, especially the Libary area for relaxing drinks.
The hotel offers a mix of great features like walk-in closets and Asprey amenities in need of maintenance, alongside attentive service and a convenient location near Pavilion shopping center. However, pest control is lacking, and the dining experience could be improved for a better value.
The hotel offers spacious and well-maintained rooms, embodying a 5-star experience. However, the lack of club access and breakfast included was a letdown, paired with a strong smell of smoke. On the positive side, the massive and comfortable rooms enhance the stay.
My stay at the hotel was a mix of positives and negatives. The rooms had dirty carpets and windows, no minibar, cracks in bathroom tiles, and ripped bedding. On the bright side, the club area was impressive with a separate check-in desk and a comfortable bed for a good night's sleep. Service from the well-trained staff, especially from Manager Siva, was excellent despite the initial room situation. The location couldn't have been better, being close to all the attractions and with a helpful team including Parvez Alam. However, the overall value for money was not ideal due to the room condition.
I had an amazing experience at this hotel, with exceptional service and fabulous dining options. The location is perfect for exploring the city, but the rooms could use some updates and the price is on the higher side.
The hotel had a great location in the heart of Kuala Lumpur, with easy access to shopping areas, but was affected by construction noises. The rooms needed repairs and reconditioning, and the price was considered overrated and expensive. The dining options offered variety but were crowded at times. The facilities were convenient, but there were issues with noise disturbances and birthday surprises.
I found the hotel to be a great choice for families, with spacious and clean rooms where my kids could play while I enjoyed the pool, gym, or spa conveniently located on the same level. The staff promptly addressed an issue with the air conditioning by providing a nice fan early in the morning. However, being situated at the residences, which seem to be converted apartments, was an interesting touch.
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